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Customer: Dresser, Inc.


About Dresser, Inc.                                                              Printable Version Here

Dresser, Inc. is a leader in highly engineered infrastructure products for the global energy industry.
• Presence: 100+ Countries.
• Headquarters: Addition, Texas, USA.

ProcessMAP Engagement

ProcessMAP provides a fully-integrated, comprehensive ES&H information management system to ITT. Under a multi year contract, the system is deployed in all manufacturing and distribution sites globally in more than 10 countries in multiple languages. ProcessMAP solution replaced an existing, internally-built system. The deployment time frame from blueprinting to Go Live was 4 months.

Solutions Deployed
Accident/Incident: To establish a consistent process to report, manage investigation, and complete corrective/preventive actions of occupational injury incidents. Supports company wide safety metrics tracking and reporting to executive management on a monthly basis.
Document Management: To manage company-wide EHS-related documents at corporate and facilities.

Delivery Model

• Hosted, maintained, and managed by ProcessMAP.
• 24x7 technical support and help desk.

Integration/Interface
• System is interfaced with Oracle HR.
• Integrated with Dresser Intranet.

Implementation Highlights
• ProcessMAP conducted a needs assessment and developed a blueprint
• System replaced an internally-developed injury/illness reporting and
  management system. Legacy data was migrated to the new system to allow
  historical trending and analysis.
• The entire user training was managed by ProcessMAP Education team via
  web-based sessions.

User Base
• Senior & mid-level management team, Corporate EHS, Site EHS.
• No. of Users: 200+.

Languages Supported
• Chinese
• English
• French
• German
• Italian
• Japan
• Polish
• Spanish
• Swedish


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