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Privacy Policy

The policies below are applicable to ProcessMAP Corporation’s (ProcessMAP’s) corporate website
http://processmap.com and other sites (collectively, Web Sites) on the World Wide Web owned, operated, or managed by ProcessMAP. ProcessMAP may update this Privacy Policy from time to time, in which event, we will post an updated policy on ProcessMAP corporate website, and will notify all our current customers at least 30 days prior to any change being implemented.

Accordingly, ProcessMAP adheres to strict standards in connection with the collection, use and disclosure of personal information, consistent with the laws of the countries in which ProcessMAP conducts business. ProcessMAP Safe Harbor Privacy Policy (the “Policy”) sets forth the privacy principles that ProcessMAP follows with respect to personal information transferred from the European Economic Area (EEA) (which includes the twenty-seven member states of the European Union (EU) plus Iceland, Liechtenstein and Norway) to the United States, please contact us to obtain a copy of our E.U. Safe Harbor Privacy Policy.

ProcessMAP complies with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. ProcessMAP has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view ProcessMAP’s certification, please visit http://www.export.gov/safeharbor/

I. General
ProcessMAP respects the privacy of every individual who visits Web Sites, sends us e-mail, uses our applications on a hosted environment, or utilizes our support portal (actions collectively called “Web Site Visits”). This Privacy Policy outlines the information ProcessMAP will collect and how we will use that information. This Statement will also instruct you on what to do if you do not want your personal information collected or shared when you visit Web Sites.

II. Personal Information
ProcessMAP will not collect any personally identifiable information about you (that is, your name, address, telephone number, or email address) unless you provide it to us voluntarily. The following are some examples of when ProcessMAP may require that you provide personally identifiable information: (1) To complete an online form for a product or service surveys (if you do not wish to complete an online form, we will always provide an option for you to complete an order by calling a phone number); (2) To request more information about new or current ProcessMAP products or services. We use the information to contact customers to further discuss customer interest in our company, the Services that we provide, and to send information regarding our company or partners, such as promotions and events.

Customers of ProcessMAP hosted software services will be using ProcessMAP-provided infrastructure to host data and information. ProcessMAP will not review, share, distribute, print, or reference any such data and information unless (1) approved by Customers; (2) except as provided in the ProcessMAP Terms of Use; (3) or as may be required by law. Individual records may at times be viewed or accessed only for the purpose of resolving a problem, fix a bug, provide user support, suspected violation of the Terms of Use, or as may be required by law. Of course, customers are responsible for maintaining the confidentiality and security of their user registration and password.

ProcessMAP will not share personally identifiable information to third parties, unless stated at the time of collection.

III. Use of Cookies
When you view one of our Web Sites or advertisements, we may store some information on your computer. This information will be in the form of a “Cookie” or similar file and will be used to determine ways to improve our Web sites, advertisements, products or services. For example, Cookies allow us to tailor a Web site to better match your interests and preferences. With most Internet Browsers, you can erase Cookies from your computer hard drive, block all Cookies, or receive a warning before a Cookie is stored. Please refer to your Browser instructions or help screen to learn more about these functions.

IV. Security of your personal data
ProcessMAP has implemented appropriate technical and organizational security measures to prevent (1) unauthorized or unlawful disclosure or access to personal data; (2) accidental or unlawful loss, destruction, alteration, or unauthorized disclosure of your personal data; and (3) accidental damage to your personal data. These measures ensure an appropriate level of security in relation to the risks inherent in the processing and the nature of the personal data to be protected. Your securely held personal data will only be accessible by select authorized members of staff within ProcessMAP and its business partners.

V. Security
All hosted software sites (Customer Sites) maintained by ProcessMAP has security measures in place to help protect against the loss, misuse, and alteration of the data and information under our control. When Customer Sites are accessed using Microsoft Internet Explorer versions 5.0 or higher, Secure Socket Layer (SSL) technology protects information using both server authentication and data encryption to help ensure that data and information is safe, secure, and available only to you. ProcessMAP also implements an advanced security method based on dynamic data and encoded session identifications, and hosts the website in a secure server environment that uses a firewall and other advanced technology to prevent interference or access from outside intruders. Finally, ProcessMAP provides unique user names and passwords that must be entered each time a customer logs on. These safeguards help prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of Data.

VI. Who to Contact
If you have submitted personally identifiable information through Web Sites or interactive advertisement, and would like that information deleted from our records, please contact us at our email address, info@processmap.com, and we will use reasonable efforts to delete this information from our existing files.

To learn more about the Safe Harbor program, and to view ProcessMAP’s certification, please visit http://www.export.gov/safeharbor/