ProcessMAP believes that a critical success factor in a successful customer relation does not end with offering a solution that is built accordingly with the customer expectations but efficiently managing it.

In essence, ProcessMAP becomes a technology extension of a your organization and provides valuable service at a low cost through Managed Application Provide (MAP) model. The core feature of the MAP model is that the application is hosted, managed, and supported by ProcessMAP to ensure that all users derive value from the application - not just during the initial implementation period, but every day.

MAP Benefits

Complete Solution: We design, develop, and deploy your entire solution, which provides you with a complete solution that includes application software, hardware, and network to implement and support the application.

Rapid Deployment: Accelerated deployment times allow customer applications to be operational within 8-12 weeks.

Predictable Cost: You can deploy your system with a low upfront cost and a predictable cost model.

Accountability: We provide a single point of accountability to manage and support the entire engagement. A dedicated client support manager is assigned to each of our customers.

Resource Management: Since our technology teams provide all services required to operate, manage, maintain, and support your applications, you can optimize your internal technology resources (human capital & infrastructure) for strategic business activities.

Scalability: Adding new modules and integrating additional business functions and facilities can be achieved rapidly.

Flexibility: To adapt to your growing business requirements, we provide round-the-clock enhancement and integration services, and we coordinate with your vendors and partners.

Reliability: The state-of-art data centers used by us are audited by Ernst & Young in accordance with SAS 70 guidelines to measure Controls Placed in Operations and Test of Operating Effectiveness. A Team of experienced and professional technologists is dedicated to providing 24/7 protection of the data and systems, performance management, and security.

MAP Features

Standard hardware, software, and network configuration designed to enable rapid customer deployment.

Custom hardware, software, and network configuration for clients with specific needs.

All required software licenses included.

As needed, digital certificates from VeriSign, the recognized leader in Internet security.

All aspects of application maintenance such as routine data backup and long-term offsite data storage.

Experienced, professional team dedicated to 24/7 protection of the data and system.

Continuous evaluation, and upgrading proven technologies, including firewall protection, encryption, and other security measures.