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Mobile Driven EHS Transformation
- A Four Years Journey

ProcessMAP > Incident Management > Mobile Driven EHS Transformation – A Four Years Journey

Mobile has continued to play a transformative role by empowering and engaging employees to become active stakeholders in supporting safety. 

As a continuation of our conversation from the previous year on the topic of how mobile adoption supports EHSQ streamlining processes, we have some fascinating insights to share with you. 

This annual report includes the latest insights and trends on the state of mobile adoption from amongst our customers and users cutting across 125,000+ locations in 180+ countries.

The rapid pace of mobile adoption has exceeded our initial estimations. However, we are also cognizant of the potential that mobile solutions hold in unlocking untapped value for you and your organization. We are working towards broadening the scope of mobile-driven EHS use-cases and better integrating our mobile solutions with your day-to-day operational processes and workflows

1. Mobile Adoption at-a-glance within ProcessMAP Customers

   Unique User Logins using Mobile increased by 154.5% in last four years

There is a 134% increase in the number of sites using mobile in the last 4 years.

There has been a 155% increase in unique user logins on mobile in the last 4 years.

Unique user logins have increased from 19% in 2018 to 28% in 2021.

2. Mobile Adoption Trend by Industry Over the Last 4 Years

Increase in the total number of records and logins created via mobile byny the stakeholders.

Total Record* Total Logins*
Discrete Manufacturing**
2792%
1048%
Field Services, Construction and Transportation****
303%
183%
Process Industry***
1606%
2166%

* Data source : 141 ProcessMAP customers over last 4 years
 **  Discrete Manufacturing : End products are component parts that can be individually counted in units and identified numerically, for e.g. nuts or bolts.
***  Process Industry : Uses formulas or recipes to produce goods by combining ingredients or raw materials. Most often, ingredients are measured in pounds or gallons.
****  Field Services : Field service refers to jobs performed out in the field, as opposed to on company property.

3. ProcessMAP Mobile User Device Adoption

iOS still dominates across ProcessMAP customers in the U.S.

  • Android adoption has doubled from 9.1% in 2018 to 26.1% in 2021
  • Android Growth is prevalent outside North America
  • Most usage is on phones vs. tablets
  • Most usage is still on personal vs. company devices

4. Mobile Apps are Driving User Adoption in Key Use Cases Between 2018-2021

Number of Records from Mobile Use Cases is Up 570% over 4 Years.

Near-Miss Reporting BBS Observations
2003% Increase in the number of near misses reported in the last 4 years
284% Increase in the number of BBS observations conducted.
Incident Reporting Calendar Action Items Created
1796% Increase in the number of incidents reported via mobile in the last 4 years
52.5% Increase in the number of calendar action items created using mobile devices in the past 3 years
Audit and Assessments Calendar On-Time Action Items Closure Rate
187% Increase in the number of audit action items created via mobile in the last 4 years
90% Increase in the number of audit action items created via mobile in the last 4 years

5. Mobile Adoption from Connected Workers (App Suite) is Rapidly Increasing

 App usage increased by 7529% in the past 4 years.

There has been a 7528% increase in the number of records through Apps over the past 4 years.

There has been a 736% increase in the number of Apps deployed over the past 4 years.

There is a 884% Increase in the number of sites using Apps over the past 4 years.

Observation Reporting Asset Inspection
4700% Increase in the number of records using Observation Reporting Apps over the past 3 years.
647% Increase in the number of records using Asset Inspection Apps over the past 3 years.
Hazard Mitigation Audit /Inspections
1944% Increase in the number of records using Hazard Mitigation Apps over the past 3 years.
194% Increase in the number of records using Audit/Inspections Apps over the past 3 years.
Gemba Walk QMS (Quality Management System)
1305% Increase in the number of records using Gemba Walk Apps over the past 3 years.
176% Increase in the number of records using QMS Apps over the past 3 years.
TBT (Tool Box Talks) Risk Assessment
11265% Increase in the number of records using TBT Apps over the past 2 years.
647% Increase in the number of records using Risk Assessment Apps over the past 2 years.
Permit to Work COVID
1056% Increase in the number of records using Permit to Work Apps over the past 2 years.
35% Increase in the number of records using COVID Apps over the past 2 years.

6. Near-Miss Reporting Process Through Mobile Apps

Increased Near-Miss Reporting, driven by the adoption of mobile solutions, has played a major role in fostering a culture of safety.

Near miss using mobile Increased by 2003% in the past 4 years.

Near-Miss Reporting has now become an integral part of the safety culture across ProcessMAP’s global customer community.

There is a 2003% increasein the number of near misses reported via mobile in the past 4 years.

Data trends indicate that nearly 50% of all near-miss incidents in 2022 will be reported via mobile solutions.

7. Incident Reporting Through Mobile Apps.

By co-innovating actively with global EHSQ leaders and stakeholders, our comprehensive mobile solutions for managing incidents across employee health and safety, operational risk and environmental risk areas have been playing a critical role for achieving an incident-free safety culture.

Incident reporting via mobile truly has been a game-changer.

There is a 1796% increase in the number of incidents reported via mobile in the past 4 years.

Data trends indicate that nearly 35% of all incidents reported in 2022 will be reported via mobile solutions.

8. Simplifying Audits and Assessments Through Mobile Apps

      Mobile solutions provide significant advantages for field auditing, inspections, and/or  verifications.

We have observed that the number of audits being conducted on mobile devices continues to increase significantly.

There is a 186.6% Increase in the identification and management of Audit Action items via mobile in the past 4 years.

Data trends indicate that nearly 30% of all Audit Action Items in 2022 will be reported via mobile solutions.

9. BBS Transformation Using Mobile

Safety managers can record real-time BBS observations digitally in the field and do not need to rely on completing paper-based forms or use their desktop computer to complete the process

We have observed that the number of BBS Observations being conducted on mobile devices continues to increase significantly

There is a 284% Increase in the number of BBS Observations conducted via mobile in the past 4 years.

Data trends indicate that nearly 65% of all BBS Observations in 2022 will be reported via mobile solutions.

10. Mobile Simplifying Compliance and Action Items

Increased Calendar Action Items, driven by the adoption of mobile solutions, has played a major role in ensuring compliance.

Calendar Action Items Created

There is a 52.5% Increase in Calendar Items reported across our global customer-base using mobile.

Calendar On-Time Action Items Closure Rate

We see the Calendar On-Time Action Items closure rate using mobile devices continues to be above 90% in the past 3 years.

anoop

Anoop Sreedharan
VP, Customer Analytics

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