Dawn CharninVice President – Implementation
Over 10 years of experience managing teams, providing technical expertise and leadership in program, project, IT, operations, and production management.
Responsibilities & Background:
As the Vice President of Implementation Services, Dawn builds, enhances and maintains strong customer satisfaction by ensuring successful onboarding and focusing on continuous improvement in processes to assure scalability, operational excellence, and cost control.
Prior to her role as the VP of Implementation Services, Dawn served in a myriad of roles at ProcessMAP with progressive responsibilities, including Director of Account Management, Senior Account Manager, and an Account Management Specialist.