ProcessMAP Helps TK Elevator to Elevate Employee Safety and Improve Safety Performance
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Transformed
Global, multi-lingual EHS initiatives with a centralized digital solutions platform
Improved
Transparency and accountability with visibility to open and closed CAPAs
Enabled
Strong employee engagement by offering last-mile connectivity through robust mobile EHS apps
With sales of €8 billion and customers in more than 150 countries, TK Elevator built its position as one of the world’s leading elevator companies in just over 40 years’ time by applying its unique engineering capabilities and global expertise. With more than 50,000 highly skilled employees, the company offers smart and innovative mobility products and services designed to meet customers’ specific requirements.
- Revenue: $49 Billion
- Organization Size: 162,372
- Headquarters: Essen, Germany
- Industry: Elevator Manufacturing
Business Needs and Challenges
One of the most fundamental challenges faced by TK Elevator (TKE) in its day to day operations was the need to depend on paper-based and spreadsheet-based solutions to manually record EHS data. The company required a single source of truth that employees in various geographic locations and languages could easily interact with. Mobile EHS apps that provide last-mile connectivity and robust workflows were also a key requirement for the company.
TKE partnered with ProcessMAP in 2018 to transform its EHS initiatives and drive robust employee engagement
Strategic Objectives
Employee Engagement
EHS system should be easy to use by employees across all countries and be available in local languages
Enterprise-wide EHS Platform
Implement a centralized EHS platform as the single source of truth and get a holistic view into EHS performance
Mobile Ready
Mobile-ready with last-mile connectivity such that employees/workers can report hazards and risks at all points in time
Real-Time Insights
Pertaining to employee health and safety, operational risks, and environmental sustainability
EHS Performance Improvements
Increase in incident investigation completed within 24hrs rate over a year
Reduction in restricted duty case rate over a year.
Reduction in a recordable incident rate
Increase in near-miss investigations completed within 24 hours of being reported
of the audits and inspection CAPAs are created over mobile devices
“We decided to go with ProcessMAP for several reasons. One of the key reasons was the comprehensive capabilities offered over the Mobile App, and the ability to build custom apps that not only met our internal standards but raised the bar higher. It was a key differentiator compared to other platforms.”
Gabriel Maldonado,
Corporate Safety Manager at thyssenkrupp Elevator, USA
Case Study
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