ProcessMAP Helps TK Elevator to Elevate Employee Safety and Improve Safety Performance

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Global, multi-lingual EHS initiatives with a centralized digital solutions platform


Transparency and accountability with visibility to open and closed CAPAs


Strong employee engagement by offering last-mile connectivity through robust mobile EHS apps

With sales of €8 billion and customers in more than 150 countries, TK Elevator built its position as one of the world’s leading elevator companies in just over 40 years’ time by applying its unique engineering capabilities and global expertise. With more than 50,000 highly skilled employees, the company offers smart and innovative mobility products and services designed to meet customers’ specific requirements.

Business Needs and Challenges

One of the most fundamental challenges faced by TK Elevator (TKE) in its day to day operations was the need to depend on paper-based and spreadsheet-based solutions to manually record EHS data. The company required a single source of truth that employees in various geographic locations and languages could easily interact with. Mobile EHS apps that provide last-mile connectivity and robust workflows were also a key requirement for the company. 

TKE partnered with ProcessMAP in 2018 to transform its EHS initiatives and drive robust employee engagement

Strategic Objectives

Employee Engagement

EHS system should be easy to use by employees across all countries and be available in local languages

Enterprise-wide EHS Platform

Implement a centralized EHS platform as the single source of truth and get a holistic view into EHS performance

Mobile Ready

Mobile-ready with last-mile connectivity such that employees/workers can report hazards and risks at all points in time

Real-Time Insights

Pertaining to employee health and safety, operational risks, and environmental sustainability

EHS Performance Improvements

0 %

Increase in incident investigation completed within 24hrs rate over a year

0 %

Increase in calendar action item on-time closure rate over a year.

0 %

Reduction in restricted duty case rate over a year.

0 %

Reduction in a recordable incident rate

0 %

Increase in near-miss investigations  completed within 24 hours of being reported

0 %

of the audits and inspection CAPAs are created over mobile devices

“We decided to go with ProcessMAP for several reasons. One of the key reasons was the comprehensive capabilities offered over the Mobile App, and the ability to build custom apps that not only met our internal standards but raised the bar higher. It was a key differentiator compared to other platforms.”

Gabriel Maldonado,
Corporate Safety Manager at thyssenkrupp Elevator, USA

Case Study

Mobile Driving EHSQ Performance

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