Why Companies Replace Their EHS&S Software Systems
The decision to replace an EHS&S data management system is not an easy one, given the significant investment of time, cost and change management that software implementations require. It’s not surprising, then, that companies may postpone a system replacement until the burden of maintaining an existing system start to outweigh the benefits of starting afresh.
What does that decision point look like from a company’s perspective? This report sheds light on this question by revealing the reasons why companies return to the market and exploring the underlying management challenges that often lead to issues with the customer experience.
The results also provide EHS&S leaders with insights they can use to spot early signs of user disengagement, diagnose issues with how they are managing their system, and, if need be, successfully lead a new selection process.